Fleet Administration Services for AstenJohnson
Element Client #8130
1-855-817-6303
Select appropriate prompt:
1. Accident Reporting
In the event of an accident:
- Remain calm
- Do not admit fault
- Contact the police and your manager
- Take photos
- Call ELEMENT 24 hours a day, 7 days a week to immediately file a report and receive instructions on alternate transportation and repairs
2. Vehicle Roadside Assistance
- Available 7 days a week, 24 hours a day
3. Managed Maintenance
- Includes emergency roadside assistance
- Specialists are available 7 days a week, 24 hours a day
- Call BEFORE you take the vehicle in for repairs if the service is expected to exceed $200
- Have your service card handy
4. Vehicle Mileage Reporting
- Available 7 days a week, 24 hours a day
5. Customer Care for Fleet Administration/Customer Service
Call 8am-6pm EST for all general fleet related questions such as:
- Vehicle Ordering
- Service Cards/Fuel PINS
- Policy Questions
- Insurance Cards
- Call for license plate, registration renewals and vehicle title issues (ELEMENT vehicles only)
Preventative Maintenance Chart
12 Months/12,000 KM
Inspect your vehicle weekly for the following safety items:
- Brakes
- Steering
- Tires
- tread depth 2/32 of an inch
- air pressure -- consult driver door decal
- Lights
- Windshield Wipers
To locate maintenance supplier go to the site below and select DRIVERS
http://www.phharval.com/home/drivers/canada/canada-supplier-locator
